Mbetway Terms & Conditions — Complete Terms of Use and Policies

This page contains full details on the terms, rights, and responsibilities governing all Mbetway services. Please read carefully before becoming a member.

Last Updated: 1 July 2026 Translated into English 12 Categories

Key Terms at a Glance

Key points to know before reading the details

Age & Eligibility
You must be at least 18 years old to register on Mbetway. Each person is allowed only one account.
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Payments & Withdrawals
Deposits are instant. Withdrawals are processed within 24 hours. Large withdrawals may be held until KYC verification is complete.
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Bonus Terms
The welcome bonus wagering requirement is ×5. If not met within 30 days of claiming the bonus, the bonus will be forfeited.
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Betting Rules
All bets are final once confirmed and cannot be cancelled. If a match is abandoned, the bet will be voided and your stake will be refunded.
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Prohibited Activities
Match fixing, running multiple accounts, or bonus abuse will result in permanent account closure.
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Responsible Gaming
Mbetway is committed to preventing problem gambling. Deposit limits and self-exclusion tools are available to all members.
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Latest Version: v4.2  |  Effective Date: 1 July 2026  |  Language: Bengali (bn-BD)
Latest

Please read the following terms and conditions carefully before using the Mbetway website and services. MbetwayBy registering on or using any Mbetway service, you are deemed to have accepted these terms and conditions. If you do not agree to these terms, please refrain from using Mbetway.

These Terms & Conditions form a legally binding agreement between Mbetway and all its members. Mbetway reserves the right to amend these terms at any time — members will be notified as far in advance as reasonably possible.

01
Account Registration & User Responsibilities

To register with Mbetway, you must provide accurate and complete personal information. All details entered at registration — including your name, date of birth, address, email, and mobile number — must be truthful.

Single Account Policy

Each person may register only one account. If multiple accounts are found linked to the same individual, all accounts will be closed and any balances or bonuses may be forfeited.

  • Keep your login credentials (username and password) completely confidential
  • Do not share your account with anyone else
  • If you notice any suspicious activity on your account, contact support immediately
  • Placing bets through a third party is strictly prohibited
Important
Providing incorrect information during registration may cause issues during account verification and could result in withdrawal delays. Make sure all details match your national ID.
02
Age Restrictions & Eligibility

Mbetway's services are strictly for users aged 18 and above. Minors are not permitted to use Mbetway under any circumstances.

At registration and at any point thereafter, Mbetway may request a government-issued ID, passport, or birth certificate for age verification. Failure to provide the required documents within the specified timeframe may result in the account being temporarily or permanently suspended.

Protection of Minors
If a minor registers using false information and this is later verified, all transactions on that account will be considered void and legal action may be taken.
03
Betting Rules & Conditions

Please familiarise yourself with the rules below before placing a bet on Mbetway. Once a bet is confirmed, it generally cannot be cancelled.

Bet Acceptance & Cancellation Policy

  • Match Abandoned: If a match is abandoned before completion, all bets will be voided and stakes returned
  • Incorrect Odds: If incorrect odds are displayed due to a technical error, Mbetway reserves the right to void the affected bets
  • Live Betting: If a connection is lost during in-play betting, the bet recorded on the server will be considered final
  • Maximum Win: A maximum win limit applies to single bets — this limit varies by category

Prohibited Betting Practices

The following activities are strictly prohibited on Mbetway:

  • Participation in match-fixing or pre-determining results
  • Using multiple accounts to claim bonus benefits
  • Arbitrage betting or market manipulation
  • Cyberattacks or Unauthorized System Access
Cash Out Policy
The cashout feature is available on selected events. The cashout amount offered is determined by Mbetway and may vary based on market conditions.
04
Payments, Deposits & Withdrawals

Mbetway currently supports deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer.

Method Deposit Processing Time Withdrawal Time Minimum Deposit Minimum Withdrawal
bKash Instant 1–4 hours ৳500 ৳300
Nagad Instant 1–4 hours ৳500 ৳300
Rocket Instant 2–6 hours ৳500 ৳300
Bank Transfer 1–2 business days 1–2 business days ৳1,000 ৳500

Withdrawal Terms

  • Withdrawals exceeding ৳10,000 will not be processed until KYC verification is complete
  • Wagering requirements must be met before withdrawing bonus winnings
  • To cancel a withdrawal request after submission, you must contact support within 2 hours
  • Withdrawals must be made using the same payment method used for the original deposit
05
Bonus & Promotion Terms

Mbetway offers a range of bonuses — welcome bonus, free bets, reload bonuses, and cashback. Each bonus comes with its own terms and conditions, which Promotions page Full details can be viewed here.

General Bonus Terms

  • Any unused bonus will be automatically forfeited once its validity period expires
  • Bets must have minimum odds of 1.50 to count toward wagering requirements
  • A new bonus cannot be activated while another is still active — the wagering on the first must be completed before a second can begin
  • If bonus abuse is suspected, Mbetway may place a hold on withdrawals pending investigation
Welcome Bonus Breakdown
Deposit ৳1,000 with the 100% welcome bonus and receive ৳1,000 in bonus funds. To withdraw, you must wager 5× the bonus amount (৳5,000) at minimum odds of 1.50.
06
Account Closure & Suspension

Mbetway may suspend or permanently close an account without prior notice under the following circumstances:

  • Providing false or misleading information during registration
  • Operating Multiple Accounts
  • Exploiting system vulnerabilities to gain unfair advantages
  • Participation in match fixing or manipulation
  • Harassment or abusive behaviour toward other members
  • Money laundering or suspicious financial activity

Members may request account closure at any time. Please withdraw all available balance before submitting a closure request.

07
Responsible Gaming Policy

Mbetway We believe betting is for fun — not addiction. We actively promote responsible gaming and help members stay in control.

Mbetway's Responsible Gaming Tools:

  • Deposit Limit: Set daily, weekly, or monthly deposit limits
  • Betting Limits: Set your own daily maximum betting limit
  • Cooling-Off: Take a temporary break from betting
  • Self-Exclusion: Take an extended account break (6 months to permanent)

If you need help with a betting addiction, please contact our support team. For more information, Responsible Gaming Page see here.

08
Privacy & Data Protection

Mbetway takes the protection of your personal data seriously. We do not sell your information to third parties, and it is never shared unless required by law.

Information collected by Mbetway includes: name, contact details, payment data, device and browser information, and betting activity. This data is used for service improvement, identity verification, and legal compliance. For more details, Privacy Policy see here.

09
Dispute Resolution Process

For any dispute or complaint, please contact the Mbetway support team in the first instance. The team will review each complaint within 48 hours.

  • How to submit a complaint: via email or live chat
  • A final decision will be communicated within 30 days of the complaint submission date
  • If you are not satisfied with Mbetway's decision, you may appeal to the relevant licensing authority
Contact Support
Email: support@mbetway.net | Live Chat: 24/7 | When submitting a complaint, please provide your account number and a detailed description of the issue.
10
Policy on Changes to Terms

Mbetway reserves the right to update these terms and conditions, in part or in full, at any time. For significant changes, members will be notified by email or via a site notice at least 7 days in advance.

Continued use of Mbetway after any changes have been made will be taken as your acceptance of the updated terms. If you do not agree to the changes, you have the right to stop using Mbetway and request account closure.

The latest version of these terms and conditions is always available on this page. Previous versions are kept in the Mbetway archive.


From registration to your first bet — step by step

How to get started correctly under the terms and conditions

1
Registration
Open your account with accurate details — full name, date of birth, and contact information
2
Verify
Verify your email or mobile — keep your KYC documents ready
3
Deposit
Deposit a minimum of ৳500 via bKash/Nagad/Rocket
4
Bonus
Claim your welcome bonus — read the terms first
5
First Bet
Pick your favourite event and start betting

General FAQ

Terms & Conditions FAQ

Registering on Mbetway is straightforward — the entire process can be completed in under 5 minutes. Here's what you'll need:

  • Full Name: Exactly as it appears on your National ID
  • Date of Birth: Must be 18 years of age or older
  • Mobile Number: An active Bangladeshi number — OTP will be sent to this number
  • Email Address: A valid email address for verification
  • Password: Create a strong password

After registration, you'll receive an OTP on your mobile — verify it to activate your account. For large withdrawals, you may be asked to submit a photo of your national ID card at a later stage.

No promo code is usually needed to claim the Mbetway welcome bonus — after your first deposit, a 100% match bonus is credited to your account automatically. A few things to keep in mind:

  • A minimum deposit of ৳500 is required to activate the bonus
  • Maximum bonus amount: ৳5,000
  • Your bonus will appear separately in your account and will not be merged with your main balance
  • Once the wagering requirements are met, the bonus will be transferred to your main balance

If you have a special promotional code, enter it at the time of deposit to unlock extra benefits. To see the latest offers, Promotions Page Check here.


You've read the terms — now get started

Understand Mbetway's rules and start betting safely. Register now and claim your welcome bonus.

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18+ only. Please gamble responsibly.

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